If you believe someone has breached your right to information privacy, for example by inappropriately collecting, using or disclosing your personal information, you can make an official complaint to the Victorian Information Commissioner. The Commissioner will attempt to resolve your complaint through conciliation. If the complaint cannot be resolved you can request that the matter is referred to VCAT.
Matters referred to VCAT by the Office of the Victorian Information Commissioner under this Act include complaints about acts which amount to an interference with an individual’s privacy such as complaints:
You must ask for your complaint to be referred to VCAT within 60 days of receiving notice from the Office of the Victorian Information Commissioner
You cannot make an application direct to VCAT. You must first contact the Office of the Victorian Information Commissioner about your complaint. If the Commissioner is unable to resolve the matter, they may refer the case to VCAT.
In cases of this kind, instead of being called the applicant, you are called the complainant.
There are no application or hearing fees. You may have to pay a fee for other VCAT services.
We can explain the application process and what the form is asking you for. Contact us to get support.
We cannot give you legal advice. This means we cannot tell you what to write in your application or recommend how to get the outcome you want.
Seek legal help if you are unsure about your options or need advice about your claim.
The Apply now link will take you directly to the Office of the Victorian Information Commissioner.